RETURN & REFUND POLICY
Return & Refund Terms and Conditions
Please note that we are not accepting any returns for stitched and unstitched clothing, including Lehengas, Salwar Suits, Gown, Sarees & Stitched Sarees with custom blouse. We only accept returns for damaged products. For which you have to provide open video of the product from the courier bag, you have to check the product against the video.
Customer have to bare the shipping cost while returning the unstitched or stitched products in any case. Fabvilla.in will not bare any kind return shipping cost.
We do not cancel the placed order after 24hrs. If you want to cancel the order after 24hrs you will have to pay 20% bank payment processing charges from your total order amount. We do not provide any cancellation if order is in processing and products are received. We don’t provide any refunds for the same. Cancellation amount will be credited as Fabvilla Store Credit or Coupons.
If you have any question about our return policies, we’ll do our best to answer them. Please contact us at Fabvillaindia@gmail.com for more information about returns & cancellations.
Color and Description Discrepancy
The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. Fabvilla.in believes that every customer placing an order is absolutely aware of these minor variations that may occur in with respect to the actual color of the outfit received.
Embellishment related Issues
Apparel consisting of embellishments like beads and sequences usually has the tendency to come off. Even with perfect handling, care and packaging this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such situations arise when you unpack or wear your attire, do not worry as it is a common issue.